Out of hours:
A Doctor is on-call for urgent attention out of hours on 01189 365390. Alternatively, if you need medical advice outside of normal surgery hours please:
call NHS Direct on 0845 4647 or
visit the website www.nhsdirect.nhs.uk
We are part of Berkshire East Primary Care Trust (PCT).
To contact the PCT please:
call 01753 860441 or
visit the website www.berkshireeast-pct.nhs.uk
How to register:
Call into the surgery with
· Either your NHS card and number plus details of your previous GP
· or proof of ID (passport) and current address (a household bill) and complete a registration form.
Seeing your GP:
Appointments with either the Doctors or Nurse are in surgery, by appointment, up to 4 weeks in advance. Same day emergency appointments are always available. We try to ensure you can see the Doctor of your choice, subject to availability.
Telephone consultations:
Our receptionist will advise you of the best time to call for a telephone consultation, should this be required.
Home visits:
Home visits are available for the housebound. If required, please try to call before 10am.
Complaints Procedure:
If you have a complaint about any aspect of our service, please contact the Practice Manager.
If you do not receive a satisfactory answer, or wish to take the matter further, please put your complaint in writing, addressed to Dr K. Crisp.